Retail Connect Backoffice Portal
24/7 remote access to your store operations, pricing, ordering, promotions, and reporting — from any location, any device.
Real-Time Retail Management
RetailConnect provides retail stores the ability to manage core functionality from any online location, whether at the store, a central office or at home.
RetailConnect Back Office portal is available 24/7, enabling administrating your system outside of opening hours.
Through a secure login and password, you can manage a single store or an estate of stores based upon your permissions.
Order Products with Speed and Accuracy
Providing a PLU has been uploaded/linked (head office or supplier), all the products will be listed and available to order. In addition to the product detail, useful information relating to sales, your current stock level, and a recommended order can also be shown below each product.
Products can also be searched by department or by keyword. Ordering is simple – if using recommended ordering, you can accept all the recommendations in one go, which takes no time at all. You equally have the option to increase/decrease a recommended order and add new products to your basket.
Once you have reviewed your basket, simply submit the order.
Smart Stock Insight
View detailed product information including real-time stock levels, sales data, and automated order recommendations – all in one place.
Quick Product Search
Easily locate items by department or keyword, making it fast to build or adjust orders on the fly with greater accuracy and control.
Fast Basket Submission
Accept recommended orders instantly, make quick edits, or add products manually — then submit with just a few clicks.
Order Using HHT
If using the in-store handheld, you can also build up your orders in RetailConnect by scanning the product barcodes in the store. This enables the user to look for gaps on shelves or racks to create and send a replenishment order.
All your orders — both new and old — are available for you to review and download.
Key messages from Head Office, lists of special promotions and supplier banner adverts can be displayed throughout. This could be an additional advertising revenue stream if you have a large estate of stores.
Live Price and Promotion Management
Core Functions
1. Price Management Set and adjust product prices based on revenue goals, profit margins, competitor pricing, and market demand. Use RetailConnect to manage base pricing and apply dynamic promotional pricing across one or all stores in realtime
2. Promotion Management Plan, launch, and track promotions such as discounts, special offers, coupons, and loyalty incentives. Align promotions with business objectives and monitor performance in real time.
Update Prices Instantly or Schedule Changes
The Price Management System has been created for a store to be able to create and maintain their own store prices. Whether it be a single store or multiple stores, a user can update prices on the POS in real time.
This is ideal if you want to react to market demand due to weather, local events or limited availability of a product.
You can also plan and set price changes for future dates and for a set period. These will become live on the POS based upon dates entered.
In general, a price label will be required in store – this will automatically be generated for printing in-store when a price is added/modified/reset.
Schedule Future Pricing
Plan promotions in advance with scheduled pricing. Set start and end dates and let the system automatically apply changes at the right time — no manual input needed on the day.
Flexible Price Control
Adjust pricing in real time across one or multiple stores. Whether reacting to local demand, weather, or special events, price changes can be made instantly to suit your trading needs.
Label Generation
When you update prices, the system generates updated in-store labels automatically — saving time and ensuring consistency across all displays.
Create, Schedule & Run Store Offers
Promotion Management enables a store to create and maintain their own promotions. Whether it be a single store or multiple stores, a user can update promotions in real time from any location.
They can be created for current/future dates and will become live on the POS based on these dates.
They can also be created as “forever” promotions, so will run continuously.
Fixed price
Free product on eligible product
Cheapest free
Percentage discount
Buy one get one free
Free product on spend amount
Standardised Reports by Store or Estate
Based upon login permissions, users have access to a standard set of business reports for your store or multiple stores. These reports can be selected by date parameters to ensure you get the exact information required.
Department Margin
Journal Report
Banking
Cash Declarations
Product Trace
Period Sales
Sales & VAT
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