Hardware Support
Protect your business beyond the warranty with reliable, cost-effective hardware support.
Reliable Hardware Support Across the UK
Vardells mobile engineers currently support thousands of items of hardware across the UK. Focussing on our core market of retail and wholesale customers, our team of engineers have their vans equipped with most hardware and spare parts to ensure our customers are back up and operating again within 24 hours.
Many customers who have purchased solutions, realise too late, that after their 12-month hardware warranty has ran out they have not cover, and the support they pay only covers software, this is where Vardells can help.
If you are a retailer or wholesaler who does not have a current hardware support strategy, please give us a call. We would be more than happy to assess what hardware you use and put together a cost-effective plan that works for everyone.
Why Hardware Support is Essential
A defined service delivery model ensures that our customers are protected, their solutions maintained, and incidents resolved swiftly. The following services are made available whilst under software support:
Minimised Downtime
Having an organised system for handling hardware issues ensures that any problems are dealt with quickly. This reduces the amount of time employees spend waiting for repairs or replacements, keeping productivity high.
Better Asset Utilisation
When you know the exact status of your IT hardware, you can make more informed decisions about repairs, replacements, and upgrades. This prevents unnecessary purchases and ensures that you’re getting the most value out of each asset.
Improved Cost Management
Tracking warranties and equipment lifecycles helps you avoid unexpected repair costs. Instead of constantly dealing with sudden expenses, you can plan and budget for replacements well in advance.
Enhanced Security
Old or malfunctioning hardware often poses security risks. Unsupported devices may not receive critical updates, leaving your network vulnerable. Regularly maintaining and replacing hardware keeps your security protocols up to date.
Simplified Decision-Making
With a detailed view of all your assets, including warranties and performance history, your team can make informed decisions about future purchases. Whether it’s deciding when to replace aging equipment or renegotiating with vendors, you have the data you need to choose the best path forward.
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